Start with a pilot.
Competitive pricing, with everything it takes to launch included. For first-time partners the launch package is free: you pay only the agreed fee on the tickets you sell, and it is in writing before you begin.
Small enough to try. Real enough to judge.
One event or season
We agree which tickets, dates and sales channels are in, and what is left for later.
Free launch package
Setup, configuration, website integration, staff training and launch support, at no charge for first-time partners.
One agreed fee
A fee on the tickets you sell, set out in writing. What you would pay after the pilot is agreed up front too.
Measured together
Online share, queue time, failed payments and net proceeds, compared with how you sell today.
Every number in writing before you commit.
A low headline price that changes at checkout helps nobody. Your agreement answers the questions below in plain language.
- The fee and what it is charged onYour rate, any minimum and exactly which sales it applies to.
- Card processingIf you already have a POS and card machines, you keep them and your rates. Otherwise we set out which processor is used and who pays the processing fees.
- Refunds and chargebacksHow fees are treated when a ticket is refunded or a payment is disputed.
- Setup and custom developmentWhat is included in your pilot and what, if anything, is scoped as additional work.
- SupportYour contact, support hours and event-day coverage.
Founding Partners: our first US venues get our best terms and most of our attention. In return we ask for a case study and a reference. Ask about a pilot, or see the program for zoos and aquariums.
See it with your own tickets, dates and prices.
Tell us about your venue and we will set up a walkthrough around the way you sell today. Thirty minutes, no obligation.
